Certi-Pik, USA’s Top-Quality Customer Service Options

If you’re in the market for cotton harvester parts and looking for a new supply company to place your order with, Certi-Pik, USA has been in business for decades and offers high-quality parts that will amount to a high-quality machine.

Not only that, but we are proud to provide top-level customer service that you can rely on. Before doing business with us, read through all of these services that we offer for our customers.

With us, you can expect:

  • Multiple ways to order: Whether you prefer to order by telephone, fax or email, we’re here to accommodate the method that suits you best! Call us at 888-CERTIPIK (237-8474), fax your order to 712-752-8472 or email us at [email protected]. Whether or not you choose to order by phone, you can always call us to obtain product details or to check on the progress of a shipment.
  • A variety of payment options: Not only do we accept VISA, MasterCard, American Express and Discover credit cards, you can also pay by COD, money order or bank wire transfer.
  • Commitment to fulfilling back orders: We will process any back orders as soon as merchandise is available. Unless you instruct us otherwise, if you order an out-of-stock product, we will place it on back order for 90 days.
  • A consistent merchandise return policy: If you need to return any cotton harvester parts that you order, call us at 888-CERTIPIK (237-8474). We will send you a Return Goods Authorization (RGA) number. Send us the returned products via freight prepaid, clearly indicate the RGA number on the outside of the package and include a copy of the invoice or packing slip inside the package. If the return is due to customer error, it will be subject to a 15 percent restocking charge. All products, excluding warranty returns, must have been purchased from us within 30 days and must be in like new condition.
  • Warranty process: Our manufacturers warranty the products we sell to be free of defects in workmanship and materials for a period of 90 days from date of purchase, and will replace the product free of charge after you return it to Certi-Pik, USA.
  • Dedication to fast shipping: At Certi-Pik, USA, we classify each order as a rush shipment. Simply tell us how quickly you need your order. If you place your order before 12:00 noon CST, we will do our best to pack and ship it on the same day to anywhere within the continental United States. Orders placed on Friday after 12:00 noon CST will be shipped on the next regular business day.
  • Reliable shipping service: We will deliver your order via UPS Regular Ground Service. We offer Next Day Air, 2nd Day Air and 3rd Day Select Service shipping options for an additional charge. If your order exceeds UPS weight and size limitations, we will ship it via freight truck. If you’d like us to ship collect via your freight company, please let us know when ordering.

When it’s time to order new cotton harvester parts, turn to Certi-Pik, USA. Among other products, we offer products for John Deere, Case IH and CNH cotton harvesters, and we are eager to help you ensure a successful harvest experience. Contact us at 888-CERTIPIK (237-8474) with questions or to place an order!

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